Our cancellation policy is depending on the rate plan, between 24 hours and 30 days for individual reservations.

For reservations over 750 Euros and/or groups, we may have different conditions.

Force Majeure: in case your flight has been cancelled or delayed, due to circumstances such as strike, terrorist attack, Governmental regulation or Airline bankruptcy, we do not charge or we reimburse, assuming that we have been made aware of the situation in real time, eg we won’t reimburse if you cancel 1 day before service and the Airline company has contacted you 20 days before.